Service Centre

Millercare Service Centre provides a comprehensive, affordable, breakdown and maintenance support network throughout the North of England. We have a dedicated team of professional Technicians, who specialise in providing the specific assistance needed for your mobility equipment.  With 365 days a year assistance, our manufacturer-trained team of mobile Service Technicians are always on hand to ensure that once you've purchased your chosen product or service from Millercare, you will never need to look elsewhere again.  We also have a modern, fully equipped workshop with highly skilled Technicians, should your mobility product require further assessment or repair. 

We are proud to work in partnership with many NHS Trusts, Councils, Nursing and Care Homes providing Service, LOLER (Lifting Operations and Lifting Equipment Regulations) and maintenance contracts on Wheelchairs, Profiling Beds, Hoists and Plinths, as well as other patient handling equipment.

We provide fully comprehensive service and repairs for the following equipment:

  • Scooters
  • Stairlifts
  • Powered Wheelchairs
  • Manual Wheelchairs
  • Rise and Recline Chairs
  • Mobile Hoists
  • Ceiling Track Hoists
  • Adjustable/Profiling Beds
  • Bath lifts

We have a fully equipped workshop with state of the art diagnostic equipment and offer a wide range of mobility equipment care and repair services.  We are based in Nelson, Lancashire less than a mile from junction 12 of the M65.

 Whether you own a Millercare product or a product purchased elsewhere, we can offer you a full range of mobility equipment maintenance services. Our friendly, knowledgeable Customer Services Team work closely with our fully trained Technicians and are here to provide you with the best customer experience.

 

Meet the Service Centre Team

Service and Planned Maintenance

Breakdowns & Call-Outs

If your mobility equipment breaks down we can arrange for one of our Technicians to repair your product either at home, or in our workshop. Our Service Centre Team will work efficiently to minimise the disruption caused by unfortunate or unforeseen problems with your mobility equipment. Even if you have not bought your mobility equipment from Millercare we can still attend to your breakdown.  Our call out charges start from only £45.00

Follow Up Repairs

After our Technicians visit, should any repairs be required we can provide you with a full written quotation for parts and labour (subject to parts availability).  We will never carry out any repairs without prior authorisation.

Puncture Repair

We provide a mobile puncture repair service which also includes a replacement inner tube. We also supply a wide range of tyres and inner tubes to suit your mobility equipment.

Battery Replacement or Charging Problems?

We can supply and fit batteries to your mobility equipment. Battery sizes range from 2 Ah to 80 Ah to suit most applications. We also supply a wide range of replacement battery chargers all with a 12 month guarantee.

View Service Price List
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Multi-Product Discount

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We offer special discounted rates if you would like more than one item servicing at the same time.  Please call 01254 237788 or email contracts@millercare.co.uk for a quotation.

Stannah Certificate of Excellence

Millercare have been awarded the Stannah Certificate of Excellence. This is a scheme that certifies that our technicians install, repair, maintain and service stairlifts to the exacting standards required by Stannah. Our technicians are regularly assessed by Stannah to ensure that we maintain their high standards of customer service.

Stairlift Breakdown & Maintenance

We offer a 12 Month Platinum Stairlift Service Package which gives you total piece of mind and includes the following benefits.

  • Out of hours call-out 8:30am–10:00pm 365 days per year
  • 36 Point service inspection
  • Labour cost
  • Unlimited call-outs
  • Includes springs and fuses
  • Priority breakdown response
  • Excludes batteries
Stairlift Platinum Package

Opening Hours

 

The Millercare Service Centre is open:

Monday to Friday       8:30am – 5:00pm
Saturday                      10:00am – 4:00pm

Out of Hours Helpline

Our out of hours helpline is available 365 days a year from 5:00pm to 10:00pm Monday to Friday and 8:30am to 10:00pm on Saturdays, Sundays and Bank Holidays.  Please call 07713 786637

Contact Us

By Post

Millercare Service Centre

Alexander House

38 Churchill Way

Lomeshaye Industrial Estate

Nelson

Lancashire

BB9 6RT

Telephone: 01254 237788
Fax: 01254 238899
Email: service@millercare.co.uk

Contact Form
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