Mobility Scooters Explained: 10 Common Questions Answered (Before You Buy or Hire)
Mobility scooters can feel confusing at first.
Rules. Batteries. Costs. Even where you can drive them.
To make things easier, we’ve answered the most common questions people ask about mobility scooters. Whether you’re buying for yourself or a loved one, this guide will help you feel confident and informed.
1. Are mobility scooters waterproof?
Mobility scooters aren’t fully waterproof — they’re showerproof. This means they can cope with light rain, but they’re not designed for heavy downpours, submersion, or being left outside uncovered. To keep your scooter safe, it’s best to use a protective rain cover or store it in a dry place when not in use.
2. Are mobility scooters allowed on the road?
It depends on the class of scooter:
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Class 2 scooters (up to 4mph) – pavement use only.
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Class 3 scooters (up to 8mph) – can be used on the road, but must be fitted with lights, indicators, horn, rear-view mirror, and number plate.
3. How long do mobility scooter batteries last?
With proper care, mobility scooter batteries typically last 12–18 months. Some last longer if regularly charged and maintained. Range varies: 10–30 miles per charge, depending on the scooter and terrain.
4. How much are mobility scooter batteries?
Replacement batteries usually cost £50–£200+, depending on type and size. Larger scooters often need two batteries. Always choose a trusted supplier, as cheap alternatives may fail sooner.
5. Where can I hire a mobility scooter?
You can hire scooters from:
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Mobility retailers (including Millercare showrooms)
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Local Shopmobility schemes in many towns
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Holiday destinations (hotels or attractions often partner with hire services)
Hiring is perfect if you only need a scooter for travel or recovery.
6. Who is entitled to a free mobility scooter?
The NHS doesn’t usually provide scooters, but you may qualify for Motability if you receive a disability benefit such as:
Charities also sometimes provide funding support.
7. Can mobility scooters go on the pavement?
Yes, but only up to 4mph. Even if your scooter can go faster, you must switch to pavement mode when off the road. Always give way to pedestrians.
8. Which mobility scooter is best?
That depends on your lifestyle:
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Lightweight boot scooters – easy to transport, perfect for shopping trips.
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Mid-size scooters – more comfort, longer range.
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Large road scooters – powerful, all-day independence, suitable for rougher terrain.
The best scooter is the one that fits your needs, home storage, and daily routine.
9. Can mobility scooters go on trains?
Yes, but only certain models. Most train companies allow scooters that:
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Fold or dismantle easily
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Fit within length and width limits (usually around 120cm x 70cm)
It’s best to check with the train operator before travelling.
10. Can an electric scooter get wet?
Like mobility scooters, most electric mobility aids are showerproof, not waterproof. A splash of rain is fine, but long-term exposure to water can damage the electrics. Covers and garages are worthwhile investments.
✅ Key Takeaway
Mobility scooters are life-changing, but knowing the rules and care tips makes ownership stress-free.
At Millercare, we don’t just sell scooters — we help you choose the right one for your lifestyle, keep it running, and stay independent with confidence.
👉 Explore our full range of mobility scooters here or speak to our team in-store for tailored advice.