VAT Exemption on Mobility Equipment in the UK: What You Need to Know - Millercare

VAT Exemption on Mobility Equipment in the UK: What You Need to Know

If you're buying mobility aids like a wheelchair, walking frame or scooter, there's a way to legally save 20% off the price — and many people don’t even realise it.

It’s called VAT exemption, and if you qualify, you can pay zero VAT on a wide range of mobility and disability equipment. This simple guide explains what VAT exemption is, who qualifies, which products are covered, and how to claim it when shopping online or in-store.


What Is VAT?

VAT (Value Added Tax) is a government tax added to most products and services in the UK — currently set at 20%. So if an item is listed at £100 + VAT, you'll pay £120 total.

For mobility users, this tax can make essential equipment more expensive — but thankfully, many items are eligible for VAT relief if bought for personal use.


What Does VAT Exemption Mean?

If a product is VAT-exempt, you don’t have to pay the 20% tax — so the price you see is the price you pay. This can save you £20 for every £100 spent, which adds up fast if you're buying more than one item or larger equipment.


Which Mobility Products Are VAT-Exempt?

Many essential mobility and disability aids qualify for VAT relief. These usually include equipment designed specifically for people with a disability or long-term illness.

✅ Common VAT-Exempt Mobility Equipment:

💡 Tip: Always check the product description or look for a “VAT Exempt” label when browsing online.


Who Qualifies for VAT Exemption?

You may qualify for VAT relief if you are chronically sick or disabled — meaning you have a long-term illness or condition that affects your daily mobility.

You do not need to be officially registered as disabled or receiving disability benefits.

👤 You likely qualify if you:

  • Have a physical or mental impairment affecting daily activities (e.g. arthritis, stroke, Parkinson’s)

  • Have a chronic illness like diabetes or COPD

  • Are terminally ill

❌ You don’t qualify if:

  • You have a temporary injury (like a broken leg)

  • You’re simply older but otherwise healthy


How to Claim VAT Exemption When Buying Online

At Millercare, we’ve made it easy to buy mobility equipment VAT-free if you qualify.

🛒 Step-by-step:

  1. Choose your product
    Look for “VAT Exempt Eligible” items in our mobility collection.

  2. Declare your eligibility
    At checkout, fill out a simple declaration form confirming your condition. No medical proof is usually needed.

  3. Pay the VAT-free price
    Once your declaration is completed, VAT is automatically removed before payment.

Need help? Visit our VAT Exemption Page for full guidance.


Frequently Asked Questions About VAT Relief

Do I need to apply to HMRC separately?
No. You simply declare eligibility to the seller at the point of purchase.

Can someone else buy on my behalf?
Yes. A carer, friend or family member can buy VAT-free equipment for you, as long as it's for your personal use.

Is VAT exemption a discount?
Not exactly. It’s a tax relief — the seller simply removes the 20% VAT from the price.

Does VAT relief apply to accessories or installation?
Yes. It can also apply to:

  • Installation and servicing

  • Spare parts and accessories

  • Customisations for personal use


Where to Learn More

For the latest government information, visit:
👉 GOV.UK – VAT relief on certain goods if you have a disability

You can also contact your GP, local council, or reach out to us for help when placing an order.


Final Thoughts: Save 20% on Essential Equipment

If you live with a long-term health condition or disability, you could be entitled to pay no VAT on many essential mobility aids — from scooters to beds to stairlifts.

That means real savings on equipment that helps you live more independently.

👉 Shop VAT-exempt mobility products now
👉 Check VAT exemption eligibility
👉 Contact us if you have questions

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