Orders will be delivered to the delivery address provided at the time of ordering and will be made using either Royal Mail or DHL Express Couriers.
Your order may need to be signed for and we request that somebody is available to take delivery of your item. If you have ordered a large or heavy product, we recommend that you make appropriate arrangements to accept the delivery.
If for any reason we are experiencing difficulties with your delivery, a member of our online helpdesk team will contact you.
Delivery Times Whilst we aim to dispatch within 48 hours of receiving your completed order. If you have not received your order from us within 5 working days, please contact us. Please note however, that depending on availability, items may be sent separately and so you may not receive your entire order in one delivery.
Delivery Costs All orders over £25.00 are delivered absolutely FREE of charge no matter how many items you order, whilst a delivery charge of £5.35 is made on all UK Mainland orders under £25.00. This covers order processing, packaging, handling, insurance and delivery costs. Please note that £25.00 refers to the total or part value of your order irrespective of VAT payment status. Please contact us should you require any further information.